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NEXUS Program and Phone Number for Reporting In

NEXUS is designed to expedite the border clearance process for low-risk, pre-approved travellers into Canada and the United States.

The Canada Border Services Agency (CBSA) and United States Customs and Border Protection (CBP) are cooperating in this joint venture to simplify border crossings for members, while enhancing security.

To become a member in this program, you must:

·                     submit an application and go through a registration process;

·                     satisfy the eligibility criteria;

·                     be admissible in Canada and the United States; and

·                     pass risk assessments by both countries.

The boat master is the person in charge of the boat. Boat masters are responsible for presenting themselves and their passengers and reporting all goods on behalf of the NEXUS members on board. All persons on board must be NEXUS members in order for the boat to take advantage of NEXUS reporting procedures.

Entering Canada

The boat master must call the NEXUS Telephone Reporting Centre (TRC) at: 1-866-99-NEXUS (1-866-996-3987);

Provide advance notice to the CBSA at least 30 minutes (minimum) and up to four hours (maximum) before arriving in Canada. The boatmaster must provide to the TRC:

an estimated time of arrival (ETA);

the name and location of the landing site of arrival (“designated sites” are required for entering Canada);

the registration number and/or the name of the boat;

the full name, date of birth and country of citizenship and/or permanent residence status for all NEXUS members on board;

the destination, purpose of trip and length of stay in Canada for each passenger; and passport and visa details of passengers when applicable or required;

Ensure all passengers have photo identification and proof of citizenship, permanent residence status and/or other immigration status documents when applicable or required; and

Declare all goods being imported, including currency information.

If any information changes before your arrival, contact the NEXUS Telephone Reporting Centre.

 

As proof of presentation, you will receive a report number for your records. You must produce this number when asked to do so by border officials.

If a border official is not at the specified landing site to meet the boat at the reported ETA or actual time of arrival, the individuals who have reported may proceed to their intended final destination.

Declaring Goods

Canadian resident

If you are a Canadian resident and you are importing goods for your own personal use, you must report these items to a CBSA officer by contacting the NEXUS Telephone Reporting Centre at 1-866-99-NEXUS (1-866-996-3987).

More information: I Declare

United States resident

If you are a U.S. resident and you are importing goods for your own personal use, you must report these items to a CBSA officer by contacting the NEXUS Telephone Reporting Centre at 1-866-99-NEXUS (1-866-996-3987).

If you have goods that exceed your personal entitlement, you will be advised of the necessary procedures by a border services officer from the Telephone Reporting Centre.

More information: Information for Visitors to Canada (RC4161)

 

Entering the United States

·                     When entering the United States the boat master must call the local Customs and Border Protection (CBP) marine reporting number for their arrival area;

·                     Provide advance notice to the CBP at least 30 minutes (minimum) and up to four hours (maximum) before arriving in the United States. The boatmaster must provide:

o                                            an estimated time of arrival (ETA);

o                                            the name and location of the landing site of arrival

o                                            the registration number and/or the name of the boat;

o                                            the full name, date of birth and country of citizenship and/or permanent residence status for all NEXUS members on board;

o                                            the destination, purpose of trip and length of stay in the United States for each passenger; and

o                                            passport and visa details of passengers when applicable or required;

·                     Ensure all passengers have photo identification and proof of citizenship, permanent residence status and/or other immigration status documents when applicable or required; and

·                     Declare all goods being imported, including currency information.

As proof of presentation, you will receive a report number for your records. You must produce this number when asked to do so by border officials.

If a border official is not at the specified landing site to meet the boat at the reported ETA or actual time of arrival, the individuals who have reported may proceed to their intended final destination.

Declaring Goods

If you are a Canadian or U.S. resident and you are importing goods for your own personal use, you must report these items by using the marine reporting procedures and make an oral declaration to a border official by contacting the local CBP office.

·                     More information: U.S. Residents, Know Before You Go

·                     More information: Canadian residents, Visiting the United States

 

Transporting Non-NEXUS Members

If you are transporting persons that are not NEXUS members:

·                     For arrivals into Canada

you must arrive at a marine telephone reporting site and immediately call the Canadian Telephone Reporting Centre at 1‑888‑226‑7277. Only the boat master may leave the boat until authorization is given by the CBSA.

·                     For arrivals into the United States

The boat must arrive at a “physical report site” and the boat master must call the local CBP reporting telephone number.

Where is it offered?

NEXUS members can report to the following sites:

·                     Telephone Reporting Site - Marine

·                     NEXUS and CANPASS - Private Boats