charges for marine repair work

donaldjhayosh - January 25, 2019

I recently had an experience with a marine repair service that quoted me a labor rate of $110/hr here in the Lake St Clair area. He arrived with an assistant and completed the job in about 3.5 hrs. He subsequently billed me at $220/hr for a total of $910. I called him about his "mistake" and was told it was correct because the charge was $110/hr/MAN. I was shocked had what he was trying to pull on me, and refused to pay the full amount, instead paying at the rate of 4110/hr. What is the standard for billing marine services in the Great Lakes area and have others had similar experiences?

Comments

donaldjhayosh's picture

Thank you for your reply. I agree that next time I will get a written estimate of all charges before work starts. If he had told me the labor cost was $110/hr/man beforehand I would have considered other options to get the job done. Thank you again for your input.

Jim Ehrman's picture

I'm sorry for you to have this happen. Unfortunately he is correct. when a labor rate is charged it is per man hour, per man (or mechanic) plus parts. I know it must have been a shock to you but this is common. I have a marine supply. my labor rates are $89 an hour. if I have 2 mechanics working it is $89 x2 per hour. it goes by man hour. this is common practice. next time ask before they start and/ or get an estimate of what the repair will cost. if a repair cost exceeds the estimate by 10% they must notify you for your authorization to go forward. this practice is no different than an auto dealership that charges shop rate.